Zmama Hotel Amenities

Activities

• Hiking
• Fitness

Business Facilities

• Fax/photocopying

Cleaning Services

• Ironing service
• Trouser press
• Dry cleaning
• Daily maid service
• Shoeshine
• Laundry

Common Areas

• Smoking area
• Outdoor furniture
• Terrace
• Picnic Area
• Sun terrace

Food & Drink

• Bottle of water
• Chocolate or cookies
• Bar
• Kid meals
• Room Service
• Breakfast options
• Restaurant
• Special diet menus (on request)
• Wine/champagne
• Fruits
• Kid-friendly buffet

General

• Process in place to check health of guests
• Frontdesk checkin available
• Access to health care professionals
• Parking
• Room is disinfected daily
• Physical distancing in dining areas
• Contactless check-in/check-out
• Lockbox key collection at property
• Hand sanitizer in guest accommodation and key areas
• Social distancing in dining areas
• Social distancing rules
• On-site parking
• Property level digital key shared pin code
• Accessible
• Property is cleaned by professional cleaning companies
• Tour or class about local culture
• Staff follow all safety protocols as directed by local authorities
• Carbon monoxide source
• Linens, towels and laundry washed
• Guests have the option to cancel any cleaning services
• Hand sanitizer in room and common areas
• Guests can opt-out of accommodation cleaning service
• Free Airport Shuttle
• Delivered food is securely covered
• Elevator
• Linens, towels and laundry washed in accordance with WHO guidelines
• Guest accommodation sealed after cleaning
• First aid kit available
• Guest ids collcted online
• Food can be delivered to guest accommodation
• Face masks for guests available
• Rooms sealed for guest after cleaning
• Cashless payment available
• Physical distancing rules
• Temporary art galleries
• Food can be delivered to guests room
• Mobile app for room service
• Physical distancing rules followed
• No Smoking Rooms/Facilities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• All plates, cutlery, glasses and other tableware have been sanitized
• Live sport events (broadcast)
• Breakfast takeaway containers
• Use of cleaning chemicals that are effective against Coronavirus
• Guest accommodation is disinfected between stays

Miscellaneous

• Adult only
• Allergy-free room
• Soundproof rooms
• Non-smoking throughout
• VIP Room Facilities
• Bridal suite

Parking

• Free Parking

Pool and Spa

• Spa lounge/relaxation area
• Sauna
• Spa Facilities
• Spa and wellness centre
• Hot tub/jacuzzi

Reception services

• ATM/cash machine on site
• Lockers
• Tour Desk
• Luggage storage
• Private check-in/check-out
• Currency Exchange
• Newspapers
• Ticket service
• Valet Parking
• Tickets to attractions or shows
• Safety Deposit Box
• Concierge Service
• 24-Hour Front Desk

Room Amenities

• Room level digital key shared pin code

Room Facilities

• Key card access
• Key access
• Daily Housekeeping
• Hot tub

Safety & security

• Smoke alarms
• CCTV outside property
• 24-hour security
• Security alarm
• CCTV in common areas
• Fire extinguishers

Services

• Free Internet Available
• Free Internet In Public Areas
• Internet services
• Free Internet Access
• WiFi

Shops

• Gift shop
• Mini-market on site
• Barber/Beauty Shop
• Shops in Hotel

Transportation

• Secured parking
• Car Rental Desk
• Airport pick up
• Street parking
• Airport drop off
• shuttle service
• Shuttle service (free)
• Airport Shuttle
• Parking garage
• Accessible parking